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The Drumbeat 2000 & Macromedia Saga |
| Upgrade Policy for Recent Drumbeat Purchasers Date: Thu, 06 Apr 2000 14:21:14 -0400 From: Rick Curtis Newsgroups: macromedia.drumbeat, macromedia.ultradev To the President Of Macromedia, On the upgrade path for Drumbeat users to UltraDev I have to say to MM that a free upgrade to UltraDev for DB purchases after April 5 is a major cop out for a free upgrade. It should be 6 months. If UltraDev is being released in June it certainly was in the works months ago. While I understand that for marketing purposes MM had to keep quiet about the new product until closer to the release date, lots of users have bought DB2K in the last 6 months (at the MM price of $499). Much of the sales was due new MM labeling and distribution. People said, "Oh this is an MM product, should be good it's from a major player in the Web software market. This must be THE thing to do Web database work." Those same people have struggled over learning Drumbeat only to find that now it is a dead end. I would like to see MM take some responsibility to those people and give anyone who purchased Drumbeat within the last 6 months a free upgrade. Respectfully Rick Curtis |